Finding the right mental or behavioral health support can feel overwhelming, especially during a crisis or a period of grief. North Carolina residents can access local assistance for mental health concerns, substance use disorders, developmental disabilities, traumatic brain injuries, and other behavioral health needs through the organization serving their county.
The resources below can help residents of Chatham, Durham, Franklin, Granville, Harnett, Johnston, Lee, Nash, Orange, Wake, and Wilson counties find crisis care, treatment providers, and ongoing support.
Get Help During a Crisis
If you or someone you know needs immediate support:
- Call or text 988 to reach the Suicide & Crisis Lifeline. Free, confidential support is available 24 hours a day.
- Call 911 for a life-threatening emergency. When appropriate, ask for a Crisis Intervention Team officer.
- Call 1.855.PEERS.NC (1.855.733.7762) to speak with someone who has personal experience with mental health or substance use challenges.
- Visit the North Carolina Crisis Services website to find mobile crisis teams, community crisis centers, and walk-in services.
- Call 211 or visit NC 211 for help locating additional community services.
Find Resources in Your County
Each North Carolina county is served by a Local Management Entity/Managed Care Organization, commonly called an LME/MCO. These organizations connect eligible residents with publicly funded mental health, substance use, intellectual or developmental disability, and traumatic brain injury services. They may also help people who have Medicaid, are uninsured, or need services their insurance does not cover.
- Chatham County
- Durham County
- Franklin County
- Granville County
- Harnett County
- Johnston County
- Lee County
- Nash County
- Orange County
- Wake County
- Wilson County
Chatham County
Behavioral health services for Chatham County are coordinated by Vaya Health.
- Member and Recipient Services: 1.800.962.9003
- 24-Hour Behavioral Health Crisis Line: 1.800.849.6127
- Search for a Vaya Health provider
- Explore crisis care and behavioral health services
Durham County
Behavioral health services for Durham County are coordinated by Alliance Health.
- Member and Recipient Services: 1.800.510.9132
- 24-Hour Behavioral Health Crisis Line: 1.877.223.4617
- Search for an Alliance Health provider
- Explore Alliance Health services and resources
Franklin County
Behavioral health services for Franklin County are coordinated by Vaya Health.
- Member and Recipient Services: 1.800.962.9003
- 24-Hour Behavioral Health Crisis Line: 1.800.849.6127
- Search for a Vaya Health provider
- Explore crisis care and behavioral health services
Granville County
Behavioral health services for Granville County are coordinated by Vaya Health.
- Member and Recipient Services: 1.800.962.9003
- 24-Hour Behavioral Health Crisis Line: 1.800.849.6127
- Search for a Vaya Health provider
- Explore crisis care and behavioral health services
Harnett County
Behavioral health services for Harnett County are coordinated by Alliance Health.
- Member and Recipient Services: 1.800.510.9132
- 24-Hour Behavioral Health Crisis Line: 1.877.223.4617
- Search for an Alliance Health provider
- Explore Alliance Health services and resources
Johnston County
Behavioral health services for Johnston County are coordinated by Alliance Health.
- Member and Recipient Services: 1.800.510.9132
- 24-Hour Behavioral Health Crisis Line: 1.877.223.4617
- Search for an Alliance Health provider
- Explore Alliance Health services and resources
Lee County
Behavioral health services for Lee County are coordinated by Trillium Health Resources.
- Member and Recipient Services: 1.877.685.2415
- 24-Hour Behavioral Health Crisis Line: 1.888.302.0738
- Search for a Trillium Health Resources provider
- Explore Trillium crisis services
Nash County
Behavioral health services for Nash County are coordinated by Trillium Health Resources.
- Member and Recipient Services: 1.877.685.2415
- 24-Hour Behavioral Health Crisis Line: 1.888.302.0738
- Search for a Trillium Health Resources provider
- Explore Trillium crisis services
Orange County
Behavioral health services for Orange County are coordinated by Alliance Health.
- Member and Recipient Services: 1.800.510.9132
- 24-Hour Behavioral Health Crisis Line: 1.877.223.4617
- Search for an Alliance Health provider
- Explore Alliance Health services and resources
Wake County
Behavioral health services for Wake County are coordinated by Alliance Health.
- Member and Recipient Services: 1.800.510.9132
- 24-Hour Behavioral Health Crisis Line: 1.877.223.4617
- Search for an Alliance Health provider
- Explore Alliance Health services and resources
Wilson County
Behavioral health services for Wilson County are coordinated by Trillium Health Resources.
- Member and Recipient Services: 1.877.685.2415
- 24-Hour Behavioral Health Crisis Line: 1.888.302.0738
- Search for a Trillium Health Resources provider
- Explore Trillium crisis services
Additional Ways to Find Support
Depending on your needs and insurance coverage, additional help may be available through:
- Your primary care provider or health insurance company
- A county Department of Social Services office
- A local health department or community health center
- School counselors and student support services
- Employee assistance programs
- Faith communities and nonprofit organizations
- Private counselors, therapists, psychiatrists, and substance use treatment providers
- Peer support groups and community recovery programs
Visit the North Carolina LME/MCO Directory to confirm the organization currently serving your county. Services, eligibility requirements, provider networks, and contact information may change, so contact the organization directly for the most current information.
Grief Support from Transitions LifeCare
Mental health and grief are closely connected. If you are coping with the death of someone important to you, Transitions GriefCare offers compassionate support and resources for children, teenagers, adults, and families.
Visit the Transitions GriefCare webpage or call 919.719.7199 to learn more.
Source Information
Source: NCDHHS LME/MCO Directory














