North Carolina’s largest palliative provider
Trusted expertise for patients with serious illness across North Carolina
Palliative Care Services from Transitions LifeCare
Comfort-focused care at any stage of illness
Palliative care helps relieve symptoms, reduce stress, and improve quality of life. Our team works alongside your doctors to support both patients and families with personalized, compassionate care.
At A Glance
45 +
years serving compassionate care
11
North Carolina counties served
24/7
Support always available
4,000 +
Patients served per year
Care at Any Stage
Support alongside ongoing treatment
Interdisciplinary Care Team
Coordinated support from a team of specialists
Home-Based Palliative Care
Expert support in the comfort of home
What to Know About Palliative Care
Helping families navigate Palliative Care
Understanding Palliative Care
We focus on what matters most to you—managing symptoms, clarifying goals of care, planning for end‑of‑life needs, and connecting you with the right community resources.
As a consultative service, we partner closely with your existing medical team, including your primary care provider and any specialists, to ensure seamless, coordinated care.
Our team delivers palliative care wherever you need it—in the hospital, in facilities, or in the comfort of your home—bringing expert guidance and compassionate support to each stage of your journey.
Palliative Care Eligibility
Patients eligible for palliative care services include those with a life-limiting illness who feel they would benefit from an additional layer of support in navigating their medical care. Your primary care provider or specialist can refer you to Transitions PalliativeCare as an add-on to the care they are already providing. Patients can continue seeing their providers, receiving treatment, and receiving other services while on Transitions PalliativeCare services. Our role is to walk alongside you and your medical team, helping ensure your care aligns with your goals, values, and what matters most to you.
Transitions Care Team
Transitions PalliativeCare team comprises a variety of experienced professionals, including those certified in palliative care, who are employed by our organization. Your team could include a physicians and advanced practice providers (NP/PA), social workers, community health workers, and nurse navigators who provide additional support.
The difference between Hospice & Palliative care
Hospice and palliative care share a common goal, improving quality of life and providing compassionate support. For people living with serious or chronic illness, palliative care clinicians can help manage symptoms such as pain, shortness of breath, anxiety, depression, loss of appetite, and agitation.
Getting Started
From first call to compassionate care
We've made the path to care as clear and gentle as possible. Most families are surprised by how simple the process is.
Call us today or speak to your doctor
Call 919.828.0890 any time, or ask your physician to refer you. You can also reach us online.
We assess your needs
Our clinical team will meet with you to understand your situation, your wishes, and what care looks like for you specifically.
Care begins
Our team reviews your needs and coordinates the next steps to begin care. We move at the pace your situation requires.
Your team wraps around you
Physicians and advanced practice providers (NP/PA), social workers, community health workers, and nurse navigators coordinate around your schedule.
Palliative Care: Frequently Asked Questions
Answers to what families ask most
Who is a candidate for palliative care?
Transitions PalliativeCare may be appropriate for anyone who is:
- Diagnosed with any advanced illness
- Undergoing curative treatment or therapies
- Interested in staying as active and comfortable as possible
- Desiring added support to cope with advanced illness
Where is care provided?
These services are provided to patients living at home or in assisted living facilities and skilled nursing homes, or even while undergoing treatment at hospitals. Click here to see our service area.
Who pays for palliative care?
Palliative care is typically covered by Medicare, Medicaid, and most private insurance plans. Coverage varies, and our team is here to help you understand your benefits and guide you through the process.
What is the benefit in having a palliative care specialist if I already have a primary care provider?
Our providers are an extra set of eyes and ears and can offer expertise in pain and symptom management. Since consultations are provided through telehealth or in your own home/facility, we will call to schedule a convenient time for you and your family and we can coordinate care if multiple doctors are involved.
Who is on my team and how often will they visit?
Our palliative care team includes physicians and advanced practice providers (NP/PA), social workers, and nurse navigators. Visits are based on each individual’s needs and typically occur every 4 weeks.
What types of symptoms can you help manage?
We specialize in helping patients manage the symptoms of chronic advanced illness such as shortness of breath, anxiety/depression, lack of appetite, malignant pain, and agitation.
Can you manage my chronic pain?
Chronic pain management is reviewed on a case-by-case basis to assess if Transitions PalliativeCare is the most appropriate provider to alleviate your symptoms.
Our team is always available
Ready to talk?
We're here right now.
Whether you have questions, want to understand your options, or need care to start as soon as possible — our team is available 24 hours a day, 7 days a week, including all holidays. There’s no wrong question and no pressure.
You might also want to explore
Complex Illness Care
Serious Illness Care
Expert support for patients facing serious illnesses
Palliative Care Resources
Find the Support You Need
Understanding the Admissions Process (Video)
Understanding the Admissions Process (Video)
Caring for a Loved One in Hospice or Palliative Care
Caring for a Loved One in Hospice or Palliative Care
Helping Children & Teens Adjust to a Loved One’s Terminal Illness
Helping Children & Teens Adjust to a Loved One’s Terminal Illness
How Palliative Care Supports Patients Living With Heart Failure (Video)
How Palliative Care Supports Patients Living With Heart Failure (Video)
An Act of Love: Talking with Your Family About Serious Illness and End of Life (Video)
An Act of Love: Talking with Your Family About Serious Illness and End of Life (Video)
When Serious Illness Changes Daily Life, Palliative Care Can Help
When Serious Illness Changes Daily Life, Palliative Care Can Help
Questions to Ask Your Palliative Care Team