Transitions LifeCare – HospiceCare FAQs

HospiceCare FAQs


Frequently asked questions … and their answers

What is hospice care?

Hospice is a specialized team approach to care for people with life-limiting illnesses, as well as their families. The goal of hospice care is to provide the greatest comfort and quality of life possible, rather than a cure.

When is the right time for hospice?

When you become aware that you have a life-limiting illness, Transitions HospiceCare can help. In fact, the earlier we begin discussing your needs and wishes for the time that remains, the more we can do to help you and your family.

When is it time to call?

If you or a loved one has frequent emergency room visits or hospital admissions; unintentional weight loss; continuous pain or shortness of breath; trouble with daily activities such as dressing, bathing or walking; anxious family members; constant calls of concern to your physician; and/or unresolved grief following the death of a loved one, please call 919-828-0890 for an information visit about our full line of services.

How does someone get hospice care?

Simply call Transitions HospiceCare at 919-828-0890. Anyone may request information or make a referral for our hospice services. You are never under any obligation to receive hospice care. Our hospice team is available to help you or your physician determine if hospice care is right for you.

Where is care provided?

Typically, patients are served wherever they call home – whether that’s a private residence, long-term care facility, assisted living facility, or nursing home. Our services are provided throughout Chatham, Durham, Franklin, Granville, Harnett, Johnston, Orange, and Wake counties. When conditions make hospice care at home impractical or impossible, Transitions HospiceCare also offers around-the-clock care at our beautiful and homelike William M. Dunlap Center for Caring (Hospice Home).

Patients living in a nursing facility or long-term care facility can receive specialized visits from hospice nurses, home health aides, spiritual care counselors, social workers, and volunteers. Hospice is a supplement to the care already being provided by the nursing or long-term care facility through a coordinated plan of care.  Transitions HospiceCare and the nursing home will have a written agreement in place in order for us to serve residents of the facility.  Typically, room and board is not covered under the Medicare hospice benefit.  Specifics regarding room and board payment and hospice related to Medicare Part A skilled days should be discussed with the nursing facility.

Do I have to give up my primary physician?

No. Transitions HospiceCare works with your physician. If you don’t have a local physician, we can provide you with one.

How is hospice paid for?

Transitions LifeCare is a nonprofit organization that accepts patients regardless of their ability to pay. Hospice care is covered by Medicare, Medicaid, most major insurance companies and managed care providers.

Is the hospice care team staffed by professionals or volunteers?

Transitions HospiceCare’s team comprises a variety of experienced professionals, including those certified in hospice and palliative care, who are employed by our organization. Trained volunteers provide additional support.

What happens if I get better?

You can stop receiving hospice care whenever you choose. If your illness progresses, you may return to Transitions HospiceCare anytime, with a physician’s order.

Does a family member need to be a Transitions HospiceCare patient in order for me to receive Transitions GriefCare or counseling services?

No. Our support groups, educational programs, memorial services and short-term counseling services are available to any member of the community as well as to families served by our hospice care team.

What if severe weather affects your service area?

It is our intent to ensure each patient is provided the best care possible, no matter the weather. Click here to view our Severe Weather Plan for more information.

Other questions? Call us anytime at 919-828-0890 for answers.

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