John Thoma is a graduate of Boston University where he received a B. A. degree in Spanish. He continued studies at Tufts University Graduate School of Arts and Sciences Non-Profit Institute and Tufts University School of Continuing Education concentrating in Community Economic Development and Non-Profit Management. John joined Hospice of Wake County (now Transitions LifeCare) in 1991 and has served in the capacity of Finance/MIS Manager and Chief Financial Officer. He was appointed Chief Executive Officer in August 2002.
Born and raised in St. Louis, Missouri, John has been a resident of Raleigh since 1990. In addition to his role as Chief Executive Officer, John serves on the Board of Trustees for the Hospice of Wake County Foundation and is very active in promoting quality end-of-life care at the state and national levels. John served on the Board of the United Way of the Greater Triangle (UWGT) and the NC Association for Home and Hospice Care (AHHC). Nationally, John serves as Secretary of the National Hospice and Palliative Care (NHPCO) Board of Directors and chairs the NHPCO Governance Committee. He has previously chaired the NHPCO Quality and Standards Committee and served on the Membership Committee.
Kristye Koontz Brackett, CFP®
Vice President of Philanthropy
Kristye Brackett is a Raleigh native, graduating cum laude from Meredith college B. S. degree in business finance and public administration. Having started her career with First Union Capital Management concentrating on high net worth philanthropic advisory services, she took her first fundraising role with UNC-Chapel Hill’s Kenan Flagler Business School during their Carolina First Campaign. Following a move to New York City, she was the associate director of gift planning at New York-Presbyterian Hospital. In 2008, Kristye and her family relocated back to the Triangle where she was the executive director of external relations at Duke Heart Center. Most recently she served as the director of leadership giving for her alma mater, Meredith College, helping to create the benchmarks for their second largest capital campaign, Beyond Strong: The Campaign for Meredith.
Nicole Martin, MBA, BSN, RN, CHPN, CHC
Vice President of Quality and Compliance, Chief Compliance Officer
Nicole earned her MBA and BSN at Western Governors University and she is certified in hospice & palliative care and healthcare compliance. Her background includes experience in clinical management, education, risk assessment, and compliance. Nicole, who joined Transitions LifeCare in 2018, is responsible for the overall management of corporate compliance and performance improvement. She also ensures the organization continues to meet standards and maintain Medicare, Medicaid, state, and federal requirements.
Prior to joining Transitions LifeCare, Nicole served as director of quality & compliance at Samaritan Healthcare & Hospice in Marlton, NJ where she instituted a company-wide risk assessment program to identify and mitigate risk for a nonprofit hospice and participated in the National Partnership Hospice Innovations (NPHI) national work group.
Vice President of Finance and Operations
Toni Messler graduated magna cum laude from Meredith College with a degree in business administration. She has served the medical field as an office manager for physician practices and within hospital settings. Toni joined HOWC in 1993 initially serving in the positions of business manager and staff accountant. She was appointed vice president of finance and operations in 2002. Born and raised in New Jersey, Toni has lived in the Triangle area since the 1980s.
Laura Patel, MD
Chief Medical Officer
Dr. Laura Neumann Patel graduated cum laude with a B.A. degree in biology from Macalester College in St. Paul, Minnesota. After completing medical school at the University of Minnesota Twin Cities, she moved to Chapel Hill for residency in internal medicine at University of North Carolina Hospitals. During her residency she was awarded the Dr. David A. Ontjes Award for Excellence in Inpatient Clinical Care as well as the “Golden Boots” Award for clinical leadership. She then went on to complete a fellowship in geriatrics at UNC.
After working as a geriatrician in New Zealand, she moved to Baltimore where she joined Gilchrist Hospice and Gilchrist Greater Living. During her three years at Gilchrist, she gained experience in a variety of care settings including long term care, palliative care, and inpatient hospice. She also served as a medical director of both facility and home based hospice teams. Dr. Patel returned to the Triangle to become the Medical Director for Hospice of Wake County (now Transitions LifeCare) in 2013.
Jackie Ring, PhD, RN, FACHE, NEA-BC
Vice President of Clinical Services, Chief Innovation Officer
Jackie Ring is a graduate of the University of North Carolina at Charlotte where she received a Bachelor of Science in Nursing degree and was inducted into the Honor Society of Nursing, Sigma Theta Tau International. She continued studies at Pfeiffer University where she earned a joint MHA/MBA degree. She has received a Ph.D. in nursing, with a nursing systems focus. Jackie is a Fellow in the American College of Health Care Executives, and board certified by the American Nurses Credentialing Center as a Nurse Executive, Advanced. Jackie has lived in North Carolina her whole life: she is originally from Charlotte and now calls Cary home.
Jackie joined Transitions LifeCare in 2017 as Vice President of Clinical Services, Chief Innovation Officer. Prior to joining the leadership team at Transitions, she served as President/CNO of Highlands-Cashiers Hospital and Chief Operating Officer/Chief Nursing Officer at Johnston UNC Health Care, where she was responsible for overseeing design and implementation of a new hospital in Clayton. Jackie has a passion for excellence in nursing care, and has served as a member, vice chair, and chair of the North Carolina Board of Nursing.
Melissa Short, MBA, SPHR, SHRM-SCP
Vice President of Human Resources
Melissa Short leads Transitions LifeCare’s talent strategy efforts. A native of Roanoke, Virginia, Melissa first came to North Carolina to attend North Carolina State University where she graduated cum laude in political science. She later continued her education at East Carolina University where she obtained her Master’s degree in business administration. Melissa has spent the bulk of her career in the for-profit healthcare sector but also has direct experience with non-profit and pharmaceutical organizations. She holds two senior level certifications from both the HR Certification Institute® and the Society for Human Resource Management. As an experienced professional, her passion is helping organizations become an excellent place to work. When she’s not working for Transitions, Melissa is spending time with her husband, Brian, a Raleigh native, and their young daughter.